Author: cgadmin

New AIG E-visa system. Questions & Answers

 

Why the change?

The new system is more efficient and more secure than the previous paper-based system. It is intuitive and user-friendly and will offer a better service to those wishing to travel to Ascension.

How does this E-visa system differ from the previous system?

This new system is online, you will need to register your email and a password at the start of the application, which is then completed electronically. The online system will take you through the questions step-by-step without need to access a printer.

Will I need to submit a photograph at the time of application?

Yes, a photo attachment clearly showing your face will be required – this adds a level of security to the system which was previously lacking. The photo will not need to be a passport photo.

What if I don’t have the relevant information to hand during the application process?

Once you’ve registered your email and a password you can return to your application at a later date to continue and finish.

Which types of visa can be applied for online?

All seven types of Ascension Island visa can be applied for online

–          Tourist –          Contractor (A, B, C)
–          Single/Double Transit –          Employment
–          Business (Short Term/Long Term) –          Employment – Dependent & accomp family
–          Scientific/Research

 

 

Can payment be made on arrival at Ascension?

Payment must be made in advance at the time of application or soon after. No visa application will be assessed without confirmation of payment.

Why can’t payment be made on arrival?

The E-visa system is designed to be easy to use for the applicant and to take the visa payment so that the whole process is completed in one place – this is now in line with all pre-assessed visa regimes around the world.

What are the methods of payment?

There are two ways to pay for your visa:

Using a bank or credit card via the secure Sagepay service at the end of the application process.

Or. via bank transfer to AIG’s Bank of Saint Helena account, or UK Lloyd’s bank account – payment references and date need to be added, the transfer will must be made soon after – the visa will not be processed until payment is confirmed by AIG.

Have the visa prices changed?

The prices remain the same.

Are visas issued via the previous system still valid for use?

Yes, previously issued visas can still be used if still valid.

Are there any new visa requirements, or have any visa requirements changed?

Ascension Island’s Entry Control guidelines, rules and requirements have not changed, only the method by which a visa is applied for.

Is there a list of FAQs on the E-visa system?

For more information visit www.ascension-visas.com/faq

What are the contact details for further information?

Via the website:

https://www.ascension-visas.com/contact-us

or:

e-visa.aig@ascension.gov.ac

 

AIG ‘s new E-visa system

New Ascension Island E-Visa system

AIG are pleased to announce that a new and improved process for applying for a visa to travel to Ascension Island is now in place. Therefore if you wish to visit Ascension Island you will need to apply for an E-Visa online at our dedicated E-visa website, www.ascension-visas.com.

The E-Visa system will allow you to apply online for all types of Ascension Island visas:

–          Tourist –          Contractor (A, B, C)
–          Single/Double Transit –          Employment
–          Business (Short Term/Long Term) –          Employment – Dependent
–          Scientific/Research

 

 

Upfront payment at the point of application will be required. This can be done by bank card or by bank transfer payable to AIG’s Bank of St Helena account or UK Lloyd’s Bank account.

This new system will enable AIG to offer a faster and more effective visa service to all those wanting to travel to Ascension.

The prices for visas will remain unchanged.

For more information visit www.ascension-visas.com/faq

Q&As notice will follow.

Airlink | Tickets now on sale!

Ascension Island Government is pleased to announce that tickets for the Airlink service between Ascension Island and St Helena are now on sale.  Bookings can be made through the Travel & Shipping office.

Please click here for more detail about the monthly Airlink service, including frequently asked questions, and for information about how to book.

Airlink will operate a monthly service between Ascension Island and St Helena from November 2017.  This is an extension of the weekly Airlink service between St Helena and South Africa which begins on 14 October 2017.

Flights to Ascension Island will commence on Saturday 18 November 2017.

Announcement of Air Service between Ascension Island and Saint Helena

Announcement of Air Service between Ascension Island and St Helena

Ascension Island Government (AIG) is pleased to announce that they have signed an agreement with St Helena Government (SHG), for the provision of a monthly air charter service between Ascension and St Helena. This follows today’s announcement from SHG, regarding the signing of the air service contract with SA Airlink with a weekly service between Johannesburg, Windhoek and St Helena.

The key elements of the upcoming service between Ascension and St Helena will be as follows;

  • The service will be operated by SA Airlink using an Embraer E190.
  • The service will operate on the second Saturday every month, arriving Saturday afternoon from St Helena and will depart Ascension the next morning. The flight time to and from Ascension is expected to be two hours.
  • The Ascension service will start soon after the commencement of the flight between St Helena and Johannesburg.
  • Tickets will only be available for the Ascension service via your employer, or through the Ascension Island Travel Agency.

The press announcement and FAQ from SHG regarding the signing of the agreement with SA Airlink can be found at http://www.sainthelena.gov.sh/category/news/.

AIG will release further details in due course.

 Ascension Island Government

Administrator’s Office

Georgetown

21st July 2017

Travel to/from Ascension Island – Update

This information note sets out the current status of travel routes to/from Ascension Island. For further information about visiting Ascension Island (including entry permits), go to the ‘Visiting the Island’ page on the Ascension Island Government’s website; http://www.ascension-island.gov.ac/

Travel by Air:

As of 14th April 2017, the MOD decided to reroute the South Atlantic Airbridge via an alternative location. This decision was based on the MOD-assessed risk of continued use of the Airbus A330 Voyager aircraft, on the condition of the Wideawake runway. Therefore the South Atlantic Airbridge will no longer call at Ascension Island en route to the Falkland Islands, until the on-going full runway placement programme is completed on Ascension.

Please note this decision only effect the Airbus A330 Voyager aircraft, all other regular aircraft services continue as normal. This includes any emergency medical evacuation flights.

The MOD, United States Airforce (USAF), the UK’s Foreign and Commonwealth Office (FCO) are working with the Ascension Island Government, to determine the feasibility of any interim options to enable the movement of people to and from Ascension by air.

If you are currently working on Ascension or are due to start a posting and you are concerned about the impact on your travel arrangements please contact your employer directly.

Tourists should be aware that the Ascension Island Travel Agency have cancelled all passenger flights to or from Ascension Island on the Voyager, until further notice. Ascension Island Travel Agency are liaising with all passengers with live bookings to advise them of this decision. However we would also suggest passengers make contact with their travel insurance provider. For further information or clarification about your booking, please contact flight.bookings@ascension.gov.ac. However please note that the Ascension Island Travel Agency are unable to comment on when regular flights to and from Ascension may resume, or when any interim arrangement may be put into place and what it may consist of.

Travel by Sea:

The RMS St Helena continues to provide the main access route to Ascension Island by sea. After recently coming out of dry dock for urgent repairs, the ship will continue its route from South Africa (Cape Town) to St Helena and then on to Ascension Island. This service is currently scheduled until February 2018, or until the St Helena air service (via its airport) is in place. For further schedule information please see http://rms-st-helena.com/schedules-fares/.

If you are wishing to undertake a tourist visit to Ascension via the RMS St Helena, bookings can be made via the agents listed on the RMS website; http://rms-st-helena.com/contact-us/.

If you are planning to visit Ascension Island using your own vessel or yacht, please obtain further information on the Ascension Island Government’s website; http://www.ascension-island.gov.ac/visiting-the-island/. This will provide you with the necessary requirements prior to your travel.

For those who are currently working on Ascension Island with upcoming travel, you will now need to travel via the RMS St Helena. Please contact your employer to work through re-routing onto this service and approach your travel insurer.

It is envisaged that there will be a short-term increase in demand for RMS bookings, driven by the higher numbers of passengers needing to travel to and from Ascension by sea. Both Ascension Island Government and St Helena Government are aware of this and are working with the various stakeholders, in order to manage the demand levels.

Updated 16 May 2017

Ascension Island Government

 

 

Important announcement regarding travel to and from Ascension Island

TRAVEL BY AIR: The Ministry of Defence (MOD) is re-routing the South Atlantic Airbridge via an alternative location.  This is because the Airbus A330 Voyager aircraft used on the route between RAF Brize Norton, Ascension Island and the Falkland Islands is too heavy to land at Ascension Island.  The decision to re-route means the South Atlantic Airbridge will no longer call at Ascension Island en route to the Falkland Islands for the foreseeable future.
 
The MOD and Foreign and Commonwealth Office (FCO) are working with the Ascension Island Government to determine the feasibility of interim options to enable the movement of passengers to and from Ascension.  This work will take some time to complete.  At this stage, it is likely that any interim measure that may be put in place would allow for the transportation of essential personnel and goods only.
 
Ascension Island Travel Agency are unable to say when regular flights to and from Ascension Island may resume, or when any interim arrangement may be put in place.   We do not expect South Atlantic Airbridge flights (operating with the Voyager aircraft) to recommence before 2019/20. Unfortunately, in light of this, we have no choice but to inform passengers that all RAF flights to or from Ascension Island on the Voyager are cancelled until further notice.
 
Ascension Island Travel Agency are liaising with all passengers with live bookings to advise them about this decision and to process refunds where applicable.  For further information or clarification, please contact flight.bookings@ascension.gov.ac in the first instance.
 
 
TRAVEL BY SEA: Travellers wishing to visit Ascension Island are advised that the only regular service to and from Ascension Island is via the Royal Mail Ship St Helena.  Further information about the RMS St Helena schedule and fares are can be found at: http://rms-st-helena.com/schedulesfares/ or from the Travel & Shipping Office at the Pierhead, in person or on +(247) 66244.
 
 
AITA acknowledge and apologise for the disruption and inconvenience that this will likely cause for travellers planning to visit Ascension Island in the coming months.  You are advised to talk to your travel insurance provider at the earliest opportunity should you have bookings for connecting flights or accommodation.
 
Ascension Island Travel Agency 28 April 2017

Travel To/From Ascension Island

Following the rerouting of the Airbridge last week, we appreciate that there is
considerable anxiety on island.

We are working incredibly hard with MOD and the Foreign Office to find a solution to
the current access issues as soon as we can, with the Administrator, Marc Holland,
working from the UK as part of those discussions.
Ministers are being kept up to date with the issues and the potential solutions, and
we are in discussions with local organisations to find solutions taking account of
essential passenger movements, and the needs of vital public services.
The Royal Mail Ship (RMS) will continue to provide access to the island and is
scheduled to run until February 2018 on its normal schedule. The next RMS is
scheduled to leave the dry dock on 3 May. However, this service is fully booked, and
affected employees should contact their employers about their transport
arrangements.

The tender process is underway to provide an airlink to St Helena in the very near
future including a minimum of a monthly flight to Ascension. The FIRS cargo service
remains unaffected and will continue to operate as normal.

We are working with the MOD to find an interim option to allow the movement of
personnel both to and from Ascension. However it is likely that these interim
measures will allow only the transportation of essential personnel and goods.
Until further notice, we suggest you work with your employer to re-route via St
Helena on the RMS and approach your travel insurance regarding any financial
losses incurred.

If you have any concerns please contact aigenquiries@ascension.gov.ac in the first
instance. For commercial passengers please contact Ascension Island Flight
Bookings on flight.bookings@ascension.gov.ac
Ascension Island Government
Administrator’s Office
Georgetown
Ascension Island
27th April 2017

Shark Awareness

As people are aware there have been an unusually large number of sharks around Ascension Island this last year and several Islander articles informing people of this increased abundance and the records of sightings collected so far have been published. AIG has also provided bins at the pier-head and asked fishermen to dispose of their fish waste in these bins in an attempt to remove the association of sharks with a constant food source in this area. These regular sightings at the pier-head saw social swimming there stopped (ie NY jump cancelled) as members of the public could see the sharks from the pier. However as shark sightings at Comfortless Cove and English Bay were limited the public continued to use the beaches to swim in the sea.
The recent shark attack incident has prompted a need to reassess the safety of swimming in any of Ascension waters, whether there has been a shark sighting or not. We must now of course accept that these beaches can no longer be considered safer than the pier-head for the public to use.
This is the first recorded shark incident on a swimmer in Ascension; however the increased number of sharks in our waters has brought this endangered species into conflict with swimmers at one of our traditionally safe swimming locations. Though it is worth bearing in mind that shark attacks are rare the recent incident is a reminder that we share the water with an apex predator and they deserve every respect when we enter their ocean.
Therefore we would advise that people don’t take unnecessary risks and ensure that both humans and sharks are given their own space to remain safe. See below some guidelines for entering waters in areas with known shark sightings/incidents.
It is not AIG’s intention to impose legal restrictions on people using the beaches and/or entering the sea. As with the swell conditions, any swimming in the sea is at the public’s own risk, if in doubt, don’t go in.
Warning signs are in place on the two public beaches. General guidance as to the presence of sharks in the waters will also be added to the usual safe swimming briefing given at the airhead and to visiting vessels.

Guidance for entering the water in areas with known shark sightings
• Check out the water before entering where possible – go to higher ground and look to see if any sharks are in the area – though of course be aware that sharks can still enter an area later on.
• Stay out of the water at dawn, early evening, and night, when some species of sharks may move inshore to feed on fish or baby turtles. Sharks are well equipped to locate prey even when visibility is poor.
• Avoid areas where fish waste enters the water.
• It is prudent not to enter the water with an open wound, however small it may be.
• After large swells the waters can become murky – avoid swimming during murky sea conditions.
• Do not wear high-contrast clothing (orange and yellow are said to be risky colours) or shiny jewellery (which may appear to be like fish scales). Sharks see contrast very well.
• Refrain from excessive splashing. Keep pets, which swim erratically, out of the water. Sharks are attracted to such activity.
• Leave the water quickly and calmly if a shark is sighted. Do not provoke, harass, or entice a shark, even a small one.
• If fish or turtles start to behave erratically, leave the water. They may be behaving like that because there is a shark in the area.
• Experts suggest that incidents with sharks are more common on lone swimmers – swim, surf, or dive with other people to reduce risk.
• If you are diving and are approached by a shark, stay as still as possible. If you are carrying fish or other catches, release the catch and quietly leave the area.
Though not thought to be connected with the recent incident we would like to reiterate our policy of preventing the regular discarding of fish waste into the sea by using the bins provided. The regular source of food encourages the sharks to that area and gives them reason to remain there. Please also take your food and fish waste away from English Bay and Comfortless Cove to be disposed of at home or in the bins at the pier-head.

Ascension Island Government
Administrator’s Office
Georgetown
Ascension Island
24th April 2017

Flight Bookings Suspended Until Further Notice

The Ministry of Defence (MOD) are temporarily re-routing the South Atlantic Airbridge via an alternative location and have decided to suspend operations to Ascension Island for the landing of the Airbus A330 (AirTanker Voyager) until further notice.

The Foreign and Commonwealth Office (FCO) and MOD are working closely to put in place measures to support the people who work on Ascension Island. Arrangements are currently being made to repatriate individuals currently on Ascension Island who are unable to travel back to the UK on the Airbridge due to the re-routing.

Unfortunately, Ascension Island Travel Agency (AITA) is unable to process any further flight bookings (new bookings or amendments) until we have clarity about an alternative service to and from Ascension Island.

AITA will contact all passengers booked to travel to Ascension Island in the coming weeks to provide further information about their booking. However, please be advised that at this stage, all non-essential passengers are unlikely to be able to travel to Ascension Island.

A further update will be provided in due course.

Please contact the Director of Resources, Jamie Manson at jamie.manson@ascension.gov.ac or on +(247) 67000 extension 110 if you have any concerns regarding this matter.

19 April 2017